{"id":1171,"date":"2023-11-10T15:06:56","date_gmt":"2023-11-10T20:06:56","guid":{"rendered":"https:\/\/www.peaksalesrecruiting.comblog\/best-sales-chatbot\/"},"modified":"2023-11-10T19:37:02","modified_gmt":"2023-11-11T00:37:02","slug":"best-sales-chatbot","status":"publish","type":"post","link":"https:\/\/www.peaksalesrecruiting.com\/blog\/best-sales-chatbot\/","title":{"rendered":"11 of The Best Sales Chatbots to Increase Sales"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Sales chatbots are a form of software that engages customers with human-like conversation. These chats can take place in a pop-up window on a company\u2019s website, in text messaging platforms, and on other digital and social channels where customers seek out products and services to purchase. Chatbots are powered by a combination of artificial intelligence, integrated human intelligence, and natural language processing.\u00a0<\/span><\/p>\n<h2><b>11 Best Sales Chatbots in 2024<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve rounded up the top ten best sales chatbots for companies to consider using in 2024. Each one has unique pros and cons, varied pricing, and specific uses. Let your chatbot goals and customer needs guide your chatbot pick!<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">1. <\/span><\/i><a href=\"https:\/\/www.tidio.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Tidio<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Sales Chatbot for Follow-Up<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free starter plan, $25\/mo+ per user<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Uses Lyro AI to answer 70% of customer questions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">WhatsApp, Messenger, Instagram, email, and live chat messages in one panel<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Tagging and team-member-specific chat assignments for follow-up<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">User ratings and feedback data collection<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.tidio.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.tidio.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">2. <\/span><\/i><a href=\"https:\/\/www.intercom.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Intercom<\/span><\/i><i><span style=\"font-weight: 400;\">\u00a0<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Proactive Support Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free 14-day trial, plans starting at $74\/mo\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">AI chatbot, help desk, and proactive support\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Real customer interactions train Intercom\u2019s AI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Efficient shared inbox<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Team-optimized tickets<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">300+ apps and integrations<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.intercom.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.intercom.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">3. <\/span><\/i><a href=\"https:\/\/www.chatbot.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Chatbot<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Quick-Training Sales Chatbot\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free 14-day trial, plans starting at $52\/mo for small companies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Can be trained by multiple sources like your website, help center, or text documents<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Automatically collects company data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Seamlessly integrate with CRM and other marketing tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Detailed tracking for optimization<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.chatbot.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.chatbot.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">4. <\/span><\/i><a href=\"https:\/\/botsify.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Botsify<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Done-For-You Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free 14-day trial, DIY and DFY starting at $49-$149\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Multilingual chatbot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Standalone AI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Integrates with third-party platforms and social channels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Conversational forms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Transfer chats easily to live sales reps<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/botsify.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/botsify.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">5. <\/span><\/i><a href=\"https:\/\/apps.apple.com\/us\/app\/mobilemonkey-chat\/id1481948082\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">MobileMonkey<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Facebook-Focused Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free app, Public pricing for plans unavailable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Unifies Facebook Messenger bots, native website chatbots, SMS marketing and live chat<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Chat Blasts (Messenger Broadcasting)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Facebook ad campaign enhancement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Website Chat + WordPress Integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Zapier Integrations<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/apps.apple.com\/us\/app\/mobilemonkey-chat\/id1481948082\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/apps.apple.com\/us\/app\/mobilemonkey-chat\/id1481948082<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">6. <\/span><\/i><a href=\"https:\/\/www.aivo.co\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Aivo<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Customer Service Consolidation Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 No pricing information available, sales by demo only<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Integrates ChatGPT with Agentbot Conversational Engine and Aivo Studio<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Consolidates all customer service channels into one single platform<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Create WhatsApp campaigns as well as Instagram, Twitter, Telegram<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Meta business partner<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.aivo.co\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.aivo.co\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">7. <\/span><\/i><a href=\"https:\/\/www.wati.io\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">WATI<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best WhatsApp Sales Bots<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Free 7-day trial, plans start at $49\/mo for five users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Set up to help you grow your business on WhatsApp<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Multiple business users can use the same WhatsApp phone number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Nurture leads from Facebook and Instagram to get a higher ROI<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Take orders directly on the WhatsApp platform<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Broadcast and bulk messages<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.wati.io\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.wati.io\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">8. <\/span><\/i><a href=\"https:\/\/chatfuel.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Chatfuel<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Customer-Success Supporting Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Business plans $14.39\/mo+ with free trial, enterprises $300\/mo+ with no trial<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">WhatsApp and e-commerce-focused features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Chatfuel builds Instagram and Facebook chatbots as well<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">GDPR compliance and data protection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Integrates with ChatGPT<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Intuitive flow builder with chatbot templates<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/chatfuel.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/chatfuel.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">9. <\/span><\/i><a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Drift<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best Customer-Success Supporting Sales Chatbot<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Plans starting at $2,500\/mo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Robust sales and marketing solution for increasing lead conversion, decreasing the sales cycle, and closing more deals<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Omni-channel outreach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Highly nuanced and customizable conversational journeys<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">AI-powered insight and tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Real-time notifications to capture the highest engagement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Pipeline focused conversations<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.drift.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.drift.com\/<\/a><\/p>\n<h3><i><span style=\"font-weight: 400;\">10. <\/span><\/i><a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/create-a-bot\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Hubspot Chatbot Builder<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best CRM-Integrated Chatbots<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Full chatbot features available on pro plans $860\/mo+<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">A full-suite CRM service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Visual flow building<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Offers bot templates such as concierge bot, qualify leads bot, meetings bot, tickets bot, knowledge base bot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Serves as a Facebook messenger chatbot, too<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/knowledge.hubspot.com\/chatflows\/create-a-bot\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/knowledge.hubspot.com\/chatflows\/create-a-bot<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">11. <\/span><\/i><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Zendesk<\/span><\/i><\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Best CRM-Integrated Chatbots<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Price \u2013 Zendesk for sales starts at $19\/mo per user<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features\u00a0<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">A complete customer solution\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Uses machine learning to respond to customer inquiries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Integrates with other popular messengers via Sunshine Conversations<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.zendesk.com\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><b>15 Ways to Use a Sales Chatbot to Increase Leads, Conversions, and Customer Satisfaction<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Over the last several years, chatbots have proven they\u2019re more than just annoying pop-up robots. Their popularity, constantly growing accuracy, adaptability, and artificial intelligence contribute to their reputation as a preferred method of communication amongst many customer sectors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These fifteen ways you can use chatbots are aimed at helping you implement, enhance, and optimize them in your sales process so that customers are guided seamlessly through your sales funnel. Try these strategies to boost sales \u2014 and spend less time selling.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#1 Thoughtfully Engage Customers<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Greet your website visitors and let them know that you\u2019re there to help. Proactively welcoming your customers and giving them a clear path to find what they need \u2014 before they\u2019ve even clicked around your site \u2014 creates a customized journey that is more likely to lead to a sale.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#2 Qualify Leads<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Leverage your chatbot by using qualifying questions to understand the nuanced reason someone has arrived at your site. Determining whether the visitor is a potential lead through your chatbot before passing them along to a representative saves your team time.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#3 Make Product Recommendations<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Use the information you collect to have your sales bot recommend products or services that align with the visitor\u2019s needs. Then, have your sales bot take visitors through a conversational chat to find out what complementary upsell and cross-sell opportunities may exist.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#4 Answer Frequently Asked Questions (FAQs)<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Most chatbots use machine learning, various AI platforms, and gather information directly from your existing customer support materials. Program your chatbot to provide instant responses to common customer queries. Fast chat response times with accurate information build trust and keep customers on your site \u2014 rather than wandering to a competitor\u2019s.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#5 Provide Guidance<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">When customers are making a purchase or booking with you, use chatbots to provide step-by-step guidance, help filling out forms, and support with checking out. Chatbots can address common objections and questions that typically arise for your customers before buying.<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#6 Collect Contact Information<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Sales bots, rather than email list signups, can collect contact information in a more personal way for specific follow-up. Based on the information you collect, you might offer a discount, exclusive offer, or free informational product (i.e., an ebook, guide, or digital tool) in exchange for contact information.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#7 Provide 24\/7 Availability<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Having a robust chatbot available 24\/7 shows your commitment to customer service and allows customers to resolve queries when your team isn\u2019t on the clock. Highlight your chatbot availability, particularly during \u2018off\u2019 hours.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#8 Personalize Responses<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Addressing customers by name is just the tip of the iceberg regarding chatbot personalization. You can also tailor interactions, recommendations, and responses to a visitor\u2019s history and preferences.<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#9 Gather Feedback and Improvement<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Collect feedback from customers about their chatbot interactions and ensure that your team regularly reviews this feedback to continually improve the chatbot\u2019s effectiveness and the user experience it provides.<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#10 Integrate with CRM and Sales Tools<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Connect your chatbot to an existing Customer Relationship Management (CRM) system, or choose a chatbot platform that provides a CRM. Doing this ensures your chatbot can seamlessly transfer each lead\u2019s information to your sales team in an organized system.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#11 Analyze Your Performance<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Identify the key performance indicators (KPIs) most relevant to your goals with chatbots. These will likely be your conversion rates, average order value, and new leads acquired. Track and <\/span><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/how-to-train-sales-team\/\"><span style=\"font-weight: 400;\">measure these stats to determine the impact<\/span><\/a><span style=\"font-weight: 400;\"> your chatbot has on performance.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#12 Test and Optimize<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Chatbots should be an ever-evolving part of your sales team. We recommend conducting A\/B tests to optimize your dialogues, CTAs, and recommendations to continuously improve your chatbot.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#13 Train Your Chatbot<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Treat your chatbot like <\/span><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/onboarding-sales-reps\/\"><span style=\"font-weight: 400;\">a new employee you\u2019re onboarding<\/span><\/a><span style=\"font-weight: 400;\">. In addition to testing and optimizing, continue to grow your chatbot by implementing ongoing training and updates. Your chatbot should intimately understand your product or service as well as relevant industry trends that customers may inquire about.\u00a0<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#14 Merge with Human Support<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">Chatbots are a great first point of contact, but in cases of high-ticket sales or industries with a longer sales cycle, like <\/span><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/saas-sales-process\/\"><span style=\"font-weight: 400;\">SaaS sales<\/span><\/a><span style=\"font-weight: 400;\">, customers will likely need to be handed off to a human at some point in the chat. Complex queries and those that are highly specific will also need to be handled by human sales representatives.<\/span><\/p>\n<h3><i><span style=\"font-weight: 400;\">#15 Continuously Adapt<\/span><\/i><\/h3>\n<p><span style=\"font-weight: 400;\">As you test, review performance, and train your chatbot, consider how your customer needs, market, and industry are changing too. The scripts or playbooks your chatbot uses, and responses your chatbot generates should adapt to make the most of every interaction.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By implementing these strategies and continuously optimizing your sales bots, you can provide a more personalized and efficient customer experience, which, in turn, can lead to increased sales and improved customer satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Could chatbots multiply your sales efforts on autopilot? We help sales leaders find tech-savvy sales representatives for their teams every day. Maybe your team is due for an upgrade, too. <\/span><a href=\"https:\/\/www.peaksalesrecruiting.com\/sales-recruiter\/\"><span style=\"font-weight: 400;\">Click here to contact us today<\/span><\/a><span style=\"font-weight: 400;\"> about your hiring needs.<\/span><\/p>\n<picture class=\"aligncenter wp-image-214803 size-large\"> <img decoding=\"async\" class=\"alignnone size-full wp-image-6685\" src=\"https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all 1024w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1-300x169.jpg?strip=all 300w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1-250x141.jpg?strip=all 250w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1-300x169@2x.jpg?strip=all 600w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1-250x141@2x.jpg?strip=all 500w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all&amp;w=102 102w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all&amp;w=409 409w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all&amp;w=716 716w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all&amp;w=819 819w, https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2023\/11\/chatbot1-1024x576-1.jpg?strip=all&amp;w=921 921w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/picture>\n<p>relpost-thumb-wrapper<\/p>\n<div class=\"relpost-thumb-wrapper\"><!-- filter-class --><\/p>\n<div class=\"relpost-thumb-container\">\n<h3>Related posts<\/h3>\n<div style=\"clear: both;\"><\/div>\n<div style=\"clear: both;\"><\/div>\n<p><!-- relpost-block-container --><\/p>\n<div class=\"relpost-block-container\">\n<div class=\"relpost-custom-block-single\" style=\"width: 150px; 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December 27, 2023<\/li>\n<li><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/7-offer-stage-mistakes\/\">Don\u2019t Make These 7 Offer Stage Mistakes<\/a> &#8211; December 19, 2023<\/li>\n<li><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/sales-leadership-qualities\/\">Mastering Sales Management: 8 Sales Leadership Qualities Required for Success<\/a> &#8211; December 15, 2023<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sales chatbots are a form of software that engages customers with human-like conversation. These chats can take place in a pop-up window on a company\u2019s website, in text messaging platforms, and on other digital and social channels where customers seek out products and services to purchase. Chatbots are powered by a combination of artificial intelligence,<\/p>\n<div><a class=\"text-primary mt-2\" href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/best-sales-chatbot\/\">&#8230;continue reading <span class=\"sr-only\">&#8220;11 of The Best Sales Chatbots to Increase Sales&#8221;<\/span><\/a><\/div>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"1","last_modified_date":"2023-11-10T19:37:02","cybocfi_hide_featured_image":"","footnotes":""},"categories":[124],"tags":[],"class_list":["post-1171","post","type-post","status-publish","format-standard","hentry","category-technology-sales"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts\/1171"}],"collection":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/comments?post=1171"}],"version-history":[{"count":0,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts\/1171\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/media?parent=1171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/categories?post=1171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/tags?post=1171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}