{"id":837,"date":"2016-01-22T07:30:08","date_gmt":"2016-01-22T12:30:08","guid":{"rendered":"https:\/\/www.peaksalesrecruiting.comblog\/10-reasons-your-sales-hiring-sucks\/"},"modified":"2018-01-31T19:41:00","modified_gmt":"2018-01-31T19:41:00","slug":"10-reasons-your-sales-hiring-sucks","status":"publish","type":"post","link":"https:\/\/www.peaksalesrecruiting.com\/blog\/10-reasons-your-sales-hiring-sucks\/","title":{"rendered":"10 Reasons Your Sales Hiring Sucks and How to Fix it"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter wp-image-13760\" src=\"https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2024\/01\/10-Reasons-Your-Sales-Hiring-Sucks-Peak-Sales.jpg?strip=all&resize=556%2C487\" alt=\"10 Reasons Your Sales Hiring Sucks\" width=\"556\" height=\"487\" \/><\/p>\n<p>Hiring poor and underperforming salespeople comes with a costly consequence. Mis-hires account for the vast majority of turnover rates (nearly 80%), have a lasting impact on <a href=\"\/poor-hiring-impact-on-sales-team-morale\/\">sales team morale<\/a>, and <a href=\"\/poor-hiring-impact-on-sales-team-morale\/\">can cost businesses &gt;$690,000 per hire<\/a>, including wasted leads and lost customers. For sales executives with aggressive growth targets, failing to hire great salespeople will ultimately determine whether or not these targets are hit on a consistent basis.<\/p>\n<p>The unfortunate reality for business leaders alike is that the majority of managers suck at hiring salespeople. <a href=\"https:\/\/www.cebglobal.com\/blogs\/one-in-five-hires-are-bad-hires-2\/\" target=\"_blank\" rel=\"noopener\">The Corporate Executive Board<\/a> found that managers think that one in five hires are \u201cbad\u201d or \u201cregrettable\u201d. In fact, <a href=\"https:\/\/www.comstocksmag.com\/web-only\/black-box-sales-hiring\" target=\"_blank\" rel=\"noopener\">a recent survey from DePaul University<\/a> revealed that 33% of new sales recruits didn\u2019t make it past their first year of employment with a new firm. So why are hiring managers having such a difficult time recruiting and hiring the elite salespeople?<\/p>\n<h2>Here\u2019s the 10 reasons your sales hiring sucks and how to fix it:<\/h2>\n<h3><strong style=\"line-height: 1.5;\">1. You don\u2019t fully understand the role<\/strong><span style=\"line-height: 1.5;\">\u00a0<\/span><\/h3>\n<p><span style=\"line-height: 1.5;\">Many hiring managers mistakenly assume that every sales role is the same and that any sales person could be successful in that role. They fail to identify the behaviors and selling activities required for a new hire to be successful in the role.<\/span><\/p>\n<p><strong>Solution: <\/strong>Map out and list the key selling activities and behaviors required to be successful in the role. For many hiring managers, this means determining whether the ideal candidate needs to be a farmer, someone who can manage and upsell to an existing client base, or a hunter, someone who can actively acquire net new business. Farmer and hunter roles require separate skills sets, experiences, and sales DNA to be successful. Using these <a href=\"\/identifying-sales-hunter-dna-5-interviewing-secrets\/\">5 interviewing secrets to identify Sales Hunter DNA<\/a>, a hiring manager can effectively spot a hunter during the interview process.<\/p>\n<h3><strong>2. You\u2019re not looking in the right places <\/strong><\/h3>\n<p>Hiring managers and recruiters often begin their search for a new salesperson by posting job advertisements on popular job search websites such as Monster or LinkedIn. This approach is bound to fail since the best salespeople are those who are currently gainfully employed and not surfing job sites. With some exceptions, the vast majority of salespeople who are actively reviewing job boards are likely either poor performers who are not focused on hitting or exceeding their sales targets, or are unemployed because they consistently failed to reach quota. These are not the types of candidates world-class companies hire.<\/p>\n<p><strong>Solution:<\/strong> Headhunt employed salespeople who have reached or exceeded sales targets for the past 5+ years in selling environments similar to yours. Hiring or assigning specialized sales recruiters to develop and execute a comprehensive search that only targets and delivers great salespeople will reduce time-to-hire, accelerate ramp-up time, and mitigate your hiring risk.<\/p>\n<h3><strong>3. You aren\u2019t listening in interviews \u00a0<\/strong><\/h3>\n<p>Since great salespeople only make up a small percentage of the 20 million candidate pool, hiring managers often make the fatal mistake of only selling job opportunities to \u201cA\u201d players, rather than questioning and evaluating the candidate\u2019s competencies and fit in the organization. Particularly with small businesses, hiring managers desperate to hire a salesperson often turn the interview into a sales pitch, where they do all the talking instead of listening and making an objective assessment on the candidate\u2019s skills, experience and DNA.<\/p>\n<p><strong>Solution:<\/strong> Sell the job opportunity during the telephone interview to establish interest among candidates and entice them to continue with the interview process. By choosing to continue with the interview process, they are demonstrating a genuine interest in your company. During in-person interviews, sit back, listen and let the candidate do the talking.<\/p>\n<h3><strong>4. You\u2019re hiring who\u2019s available and not who you really need<\/strong><\/h3>\n<p>In a day and age where great salespeople only make up between 10-15% of the total sales population, many hiring leaders are realizing that attracting and hiring the best salespeople takes tremendous time, effort, and resources. Unfortunately, instead of taking time to hire the right sales person, they are exposing themselves and their company to risk by simply trying to fill a seat. When hiring managers are desperate to make a hire, they <a href=\"\/falling-for-the-halo-effect-in-sales-hiring-requires-25-seconds-to-read\/\">see what they want to see<\/a> in candidates and do not look at them objectively \u2013 virtually guarantying that they are going to hire the wrong person.<\/p>\n<p><strong>Solution:<\/strong> Develop and implement a talent acquisition strategy that is built upon the principle of \u201c<a href=\"\/priority-sales-recruiting-sales-manager\/\">always be recruiting<\/a>\u201d.<\/p>\n<h3><strong>5. You\u2019re not conducting thorough reference checks \u00a0<\/strong><\/h3>\n<p>The majority of salespeople are expert interviewees since they have to sell themselves to prospects every day. As a result, inexperienced hiring managers are often tricked into thinking that that they are hiring a great salesperson, and that checking that candidate\u2019s references is a waste of time.<\/p>\n<p><strong>Solution: <\/strong>World-class hiring managers know that a reference can, in many cases, be as important as the interview itself. Embrace a reference check process that is scripted and structured and allow for the questions to reveal information that can be put into quantifiable data for a better assessment. The best references an employer can contact are those who were in a management position, equipped with the ability to comment on a candidate\u2019s work habits and selling success, and those not necessarily provided by the candidate.<\/p>\n<h3><strong>6. You have too much trust in your gut\u00a0<\/strong><\/h3>\n<p>The saying \u201cgo with your gut\u201d shouldn\u2019t be embraced by hiring managers, but it frequently is. The gut is a non-objective, emotional response to external stimuli that often causes hiring managers to fall to the recruiting \u2018<a href=\"\/how-important-are-looks-for-sales-professionals\/\">halo effect<\/a>\u2019.<\/p>\n<p><strong>Solution:<\/strong> Use a structured and rigorous sales hiring process that includes a standardized interview process comprised of all the hiring stakeholders. A great sales interview process should contain, at a minimum, three stages:<\/p>\n<ul>\n<li><strong>1<sup>st<\/sup> Interview \u2013 High Level Qualification:<\/strong> Short interview focusing on the core elements of your hiring criteria. I.e. are the activities performed by the candidate in their current and past positions in line with the role and corporate sales objectives? Are they a hunter or a farmer? What compensation package would the candidate require in order to accept the role?<\/li>\n<li><strong>2<sup>nd<\/sup> Interview \u2013 Skills and Experience Screening:<\/strong> Lengthy interview focusing on the candidate\u2019s specific skills and experience as it matches against your organization\u2019s needs. I.e. What market segments have they sold to? Have they navigated through a complex, multi-stakeholder sale? What is the average deal size they have sold over the past 5 years? Do they abide by a specific selling methodology?<\/li>\n<li><strong>3<sup>rd<\/sup> Interview \u2013 Behavioral Interview:<\/strong> Lengthy interview that focuses on developing an understanding of how the candidate acts in a given situation by asking about past examples. I.e. What sacrifices have you made to achieve your sales objectives?<\/li>\n<\/ul>\n<p><strong>*Bonus tip:<\/strong> Ask the same interview questions multiple times in unique ways and be on the lookout for any inconsistent responses. <a href=\"\/sales-interviewing-questions\/\">Here is a detailed list of great interview questions you can ask a sales candidate.<\/a><\/p>\n<h3><strong>7. You don\u2019t have an effective on-boarding program<\/strong><\/h3>\n<p>Contrary to popular belief, the recruiting process does not end after the offer is signed. If a new hire walks in on their first day to chaos and disorganization, it creates a poor first impression and frustration. Without the implementation of an effective on-boarding program, you can expect the new hire to resign quickly or accept another offer from a competitor.<\/p>\n<p><strong>Solution:<\/strong> A hiring manager must ensure that the new hire\u2019s integration into the company is planned, organized and seamless. An effective on-boarding program, leverages <a href=\"\/six-onboarding-tools-to-train-new-sales-hires\/\">key tools<\/a> and includes: A welcome plan, training details, and standardized progress measurements. It is built around the following tenants: orientation and training, coaching to success, action plans, and accountability.<\/p>\n<p>For more details on how to implement a successful orientation plan and get your sales reps to start producing results quickly, download the free e-book: <a href=\"\/sales-resources\/new-sales-rep-onboarding-guide\/\">The First 90 Days<\/a>.<\/p>\n<h3><strong>8. You have a bad online reputation<\/strong><\/h3>\n<p>Often, the first exposure a candidate will have with your company is online. Hiring managers often neglect the fact that if their organization isn\u2019t known as a marquee brand or their company doesn\u2019t have a professional and attractive online presence, that they can forget attracting \u201cA\u201d level talent. Moreover, if their company has a poor reputation on employer ranking sites such as Glassdoor, they should be prepared for the best candidates to pass on the opportunity, regardless of the compensation or future growth prospects offered.<\/p>\n<p><strong>Solution: <\/strong>Work with the marketing department to establish an online presence that promotes your organization as an \u2018employer of choice\u2019. An attractive website that has a dedicated page which communicates your organization\u2019s functions, achievements and growth goals is an easy to way to reinforce the message your company is committed to greatness. Monitoring online reviews from current and past employees, and developing a plan to showcase positive reviews and manage and address poor reviews is another way to demonstrate your company\u2019s commitment to excellence.<\/p>\n<h3><strong>9. Your compensation plan sucks<\/strong><\/h3>\n<p>Compensation plays a huge role in enticing already successful salespeople to make a career change and join your company. In fact, most salespeople rank it at the top of their list as the most important factor when debating whether or not to consider an employment opportunity. Too often, compensations plans are too flat, handcuffing top performers and their employers from reaping rewards derived from the right selling behaviors and activities.<\/p>\n<p><strong>Solution: <\/strong>Offer a compensation plan that is at or above market and abides by the following 3 principles:<\/p>\n<ul>\n<li><strong>Simplicity<\/strong> \u2013 Simple compensation plans align sales rep efforts with company goals. Complex plans detailing different rates and bonuses for various types of sales activities can cause candidates to be confused as to whether or not they will be set up to succeed.<\/li>\n<li><strong>Short waiting period between activity and reward<\/strong> \u2013 Since salespeople are motivated by immediate rewards for behavior, the compensation plan should avoid long wait times between secured sales and commission payouts.<\/li>\n<li><strong>Stability<\/strong>\u2013 Many compensation plans are regularly altered by managers\u00a0in order to generate higher outputs and lower costs of sale. However, it is frustrating for sales reps, in particular, to continually reevaluate how these changes affect their effort and reward quotient. Simply put, successful sales comp plans are stable.<\/li>\n<\/ul>\n<h3><strong style=\"line-height: 1.5;\">10. You\u2019re not evaluating their DNA <\/strong><\/h3>\n<p><span style=\"line-height: 1.5;\">Many hiring managers make their hiring decision based off of experience first and sales skills second, with little to no formal evaluation on the candidate\u2019s personality traits or \u2018Sales DNA\u2019. However, different selling environments require salespeople with unique characteristics or \u2018sales DNA\u2019, which is <\/span><a style=\"line-height: 1.5;\" href=\"\/right-sales-dna-vs-right-resume\/\">one of the most important elements a hiring manager needs to consider<\/a><span style=\"line-height: 1.5;\">, yet the hardest to evaluate.<\/span><\/p>\n<p><strong>Solution: <\/strong>Look for key indicators of <a href=\"\/the-dna-of-a-peak-performer\/\">Sales DNA<\/a> in your interviews or use third-party psychometric assessments. DNA consists of the sum of the key traits great salespeople possess either through genetics, education and learning, or successful job experience.<\/p>\n<p>To meet aggressive sales targets, your organization requires great sales people. If you find yourself engaging in any of these hiring mal-practices, take a step back and consider the solutions proposed or risk high costs and lost sales opportunities.<\/p>\n<p>relpost-thumb-wrapper<\/p>\n<div class=\"relpost-thumb-wrapper\"><!-- filter-class --><\/p>\n<div class=\"relpost-thumb-container\">\n<h3>Related posts<\/h3>\n<div style=\"clear: both;\"><\/div>\n<div style=\"clear: both;\"><\/div>\n<p><!-- relpost-block-container --><\/p>\n<div class=\"relpost-block-container\">\n<div class=\"relpost-custom-block-single\" style=\"width: 150px; height: 215px;\">\n<div class=\"relpost-block-single-image\" style=\"background: transparent url('https:\/\/g9d6c5a5.rocketcdn.me\/wp-content\/uploads\/2023\/07\/Source-04-150x150.jpg') no-repeat scroll 0% 0%; width: 150px; height: 150px;\" aria-label=\"States With the Best &amp; Worst Job Markets as Economy Strengthens\"><\/div>\n<div class=\"relpost-block-single-text\" style=\"font-family: ProximaNova, sans-serif; font-size: 15px; color: #6eba57;\">States With the Best &amp; 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font-size: 15px; color: #6eba57;\">12 Steps for Building a Top-Performing Sales Team<\/div>\n<\/div>\n<\/div>\n<p><!-- close relpost-block-container --><\/p>\n<div style=\"clear: both;\"><\/div>\n<\/div>\n<p><!-- close filter class --><\/p>\n<\/div>\n<p>close relpost-thumb-wrapper<\/p>\n<div class=\"abh_box abh_box_down abh_box_business\">\n<ul class=\"abh_tabs\">\n<li class=\"abh_about abh_active\"><a href=\"#abh_about\">About<\/a><\/li>\n<li class=\"abh_posts\"><a href=\"#abh_posts\">Latest Posts<\/a><\/li>\n<\/ul>\n<div class=\"abh_tab_content\">\n<section class=\"vcard abh_about_tab abh_tab\">\n<div class=\"abh_image\"><a class=\"url\" title=\"Eliot Burdett\" href=\"https:\/\/www.peaksalesrecruiting.com\/author\/ebebbtcorp-com\/\"><img decoding=\"async\" class=\"avatar avatar-80 photo\" src=\"\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%2080%2080'%3E%3C\/svg%3E\" srcset=\"https:\/\/www.peaksalesrecruiting.com\/wp-content\/uploads\/2024\/01\/1_ccd08f1de76ba2f1cf820b18e69dc158s160ampdmmamprg.jpg 2x\" alt=\"\" width=\"80\" height=\"80\" \/><img decoding=\"async\" class=\"avatar avatar-80 photo\" src=\"https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2024\/01\/1_ccd08f1de76ba2f1cf820b18e69dc158s80ampdmmamprg.jpg?strip=all&resize=80%2C80\" alt=\"\" width=\"80\" height=\"80\" \/><\/a><\/div>\n<div class=\"abh_social\"><\/div>\n<div class=\"abh_text\">\n<h3 class=\"fn name\"><a class=\"url\" href=\"https:\/\/www.peaksalesrecruiting.com\/author\/ebebbtcorp-com\/\">Eliot Burdett<\/a><\/h3>\n<div class=\"abh_job\"><\/div>\n<div class=\"description note abh_description\"><\/div>\n<\/div>\n<\/section>\n<section class=\"abh_posts_tab abh_tab\">\n<div class=\"abh_image\"><a class=\"url\" title=\"Eliot Burdett\" href=\"https:\/\/www.peaksalesrecruiting.com\/author\/ebebbtcorp-com\/\"><img decoding=\"async\" class=\"avatar avatar-80 photo\" src=\"\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%2080%2080'%3E%3C\/svg%3E\" srcset=\"https:\/\/www.peaksalesrecruiting.com\/wp-content\/uploads\/2024\/01\/1_ccd08f1de76ba2f1cf820b18e69dc158s160ampdmmamprg.jpg 2x\" alt=\"\" width=\"80\" height=\"80\" \/><img decoding=\"async\" class=\"avatar avatar-80 photo\" src=\"https:\/\/media.peaksalesrecruiting.com\/wp-content\/uploads\/2024\/01\/1_ccd08f1de76ba2f1cf820b18e69dc158s80ampdmmamprg.jpg?strip=all&resize=80%2C80\" alt=\"\" width=\"80\" height=\"80\" \/><\/a><\/div>\n<div class=\"abh_social\"><\/div>\n<div class=\"abh_text\">\n<h4>Latest posts by Eliot Burdett <span class=\"abh_allposts\">(<a href=\"https:\/\/www.peaksalesrecruiting.com\/author\/ebebbtcorp-com\/\">see all<\/a>)<\/span><\/h4>\n<div class=\"abh_description note\">\n<ul>\n<li><a href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/sales-follow-up-statistics\/\">31 Must-Know Sales Follow-Up Statistics for 2024 Success<\/a> &#8211; 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Mis-hires account for the vast majority of turnover rates (nearly 80%), have a lasting impact on sales team morale, and can cost businesses &gt;$690,000 per hire, including wasted leads and lost customers. For sales executives with aggressive growth targets, failing to hire great salespeople will<\/p>\n<div><a class=\"text-primary mt-2\" href=\"https:\/\/www.peaksalesrecruiting.com\/blog\/10-reasons-your-sales-hiring-sucks\/\">&#8230;continue reading <span class=\"sr-only\">&#8220;10 Reasons Your Sales Hiring Sucks and How to Fix it&#8221;<\/span><\/a><\/div>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"1","last_modified_date":"2018-01-31T19:41:00","cybocfi_hide_featured_image":"","footnotes":""},"categories":[14],"tags":[],"class_list":["post-837","post","type-post","status-publish","format-standard","hentry","category-sales-hiring-recruiting"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts\/837"}],"collection":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/comments?post=837"}],"version-history":[{"count":0,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/posts\/837\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/media?parent=837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/categories?post=837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.peaksalesrecruiting.com\/wp-json\/\/wp\/v2\/tags?post=837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}